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RAPID PERFORMANCE DIAGNOSTIC

Find the real cause of underperformance before more time and money are spent treating the wrong problem.

ONYX MARK helps organizations determine what is actually driving performance across operations, execution, and leadership—and translate that evidence into clear priorities.

Typical timing: 2–3 weeks* Typical timing depends on scope, data availability, access, and complexity.

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When performance is off and the root cause is unclear, the first priority is getting to the right diagnosis.

Common Situations:

• Inconsistent performance across locations or teams

• Margin pressure

• Labor productivity concerns

• Sales or service underperformance

• Recurring problems that have resisted prior fixes

• A new executive seeking an objective read

• Uncertain about whether the issue is operational, execution-related, or leadership-driven

Move from symptoms and assumptions to an evidence-supported diagnosis.

Common Situations:

• Inconsistent performance across locations or teams

• Margin pressure

• Labor productivity concerns

• Sales or service underperformance

• Recurring problems that have resisted prior fixes

• A new executive seeking an objective read

• Uncertain about whether the issue is operational, execution-related, or leadership-driven

Move from symptoms and assumptions to an evidence-supported diagnosis.

Operations. Execution. Leadership.

Operations: Processes, systems, resource use, operating rhythms, performance drivers, controls.

Execution: How consistently priorities become action across teams, locations, management layers, and routines.

Leadership: Capability, accountability, decision quality, management effectiveness, and alignment with the needs of the business.

Operations: Processes, systems, resource use, operating rhythms, performance drivers, controls.

Execution: How consistently priorities become action across teams, locations, management layers, and routines.

Leadership: Capability, accountability, decision quality, management effectiveness, and alignment with the needs of the business.

How the Diagnostic Works

Potential inputs:

• Financial and operating data

• Location/function comparison

• Process and system review

• Stakeholder interviews

• Performance patterns

• Management and accountability practices

• Conflicting evidence

• Material risks

• Hypothesis testing

Supported findings are surfaced as quickly as the evidence allows rather than held until the end of the engagement.

Gather & Analyze → Validate → Act

Potential inputs:

• Financial and operating data

• Location/function comparison

• Process and system review

• Stakeholder interviews

• Performance patterns

• Management and accountability practices

• Conflicting evidence

• Material risks

• Hypothesis testing

Supported findings are surfaced as quickly as the evidence allows rather than held until the end of the engagement.

Gather & Analyze → Validate → Act

What the Client Receives

• A clear view of what is actually driving performance

• Evidence-supported root causes

• Material risks and opportunities

• Areas requiring further validation

• Implications for the business

• Prioritized next steps

• Executive readout and diagnostic roadmap

Useful insight has greater value while there is still time to act on it.

Earlier supported insight reduces time lost treating symptoms, pursuing the wrong solution, or allowing avoidable issues to compound.

Evidence before assumption.

Performance problems should be diagnosed through evidence, not assumption. ONYX MARK brings together operating data, execution patterns, stakeholder input, and leadership insight to identify the issues that matter most.

What Happens After

A diagnostic does not automatically lead to another consulting engagement. Depending on the findings, the client may:

• Act internally

• Commission a focused deep dive

• Engage ONYX MARK for Performance Activation

• Validate a remaining question

A diagnostic does not automatically lead to another consulting engagement. Depending on the findings, the client may:

• Act internally

• Commission a focused deep dive

• Engage ONYX MARK for Performance Activation

• Validate a remaining question

Gain a clear view of what is actually driving performance.

Schedule an Introductory Call