ABOUT ONYX MARK
Built from the operator’s side of the table.
ONYX MARK was created to help businesses and investors get to the real drivers of performance sooner—by combining operating experience with disciplined, evidence-driven analysis.
Find what matters. Prove it. Help leadership act.
Businesses do not need more analysis for its own sake.
Businesses need clearer answers early enough to act on them. Too often, performance problems are examined in isolation, symptoms are mistaken for root causes, and useful findings arrive later than they should. ONYX MARK approaches performance as a connected system across operations, execution, and leadership—focusing first on the evidence most likely to change the decision or outcome.
Experience inside the business changes how you diagnose it.
For more than two decades, Eric Finnegan has led people-intensive businesses across multi-unit, service, sales, and customer-facing operating environments—carrying responsibility across sales, labor, customer experience, talent, operational controls, leadership, and execution. That breadth matters because performance problems rarely stay inside one function. A labor issue can become a customer issue. A leadership issue can become an execution issue. A process problem can look like a people problem. Seeing those connections is central to how ONYX MARK works.
Rigorous where it matters. Practical where it counts.
• Evidence over assumption
• Business impact over activity
• Speed to clarity
• Practical execution
• Direct communication
• Clear endpoint
A focused, direct, evidence-driven engagement.
• Focused discovery
• Disciplined questioning
• Targeted analysis
• Early identification of material issues
• Direct communication
• Practical recommendations
• Clear engagement boundaries and endpoint